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Steve Bell

Seattle, WA 98115

steve.bell@live.com

+1 206 356 3568

Stevebell.co

 

Motivated automotive sales expert with more than 30 years of experience in management, online and in-person sales, inventory management and financing. Specialize in pre-owned sale. Well versed in event organization and media coordination. Exceptional employee management, customer service and sales techniques guided by effective communication skills.

 

Work Experience

 

Tesla

Lynnwood , Wa

Tesla Advisor

May 2023 to Present

Consistently delivering an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

Hwy 99 Motors

Everett, WA

Sales - buyer - title clerk - technician

2013 to Present

All facets of an independent Pre-Owned dealer

Appraising trades

Buying from auction - Manheim, Adesa, Daa and Insurance Auto Auction

Buying off the street

Desking Pre-Owned  deals

Reconditioning of all trades and getting them ready for the lot and online

Knowledgeable and proficient in v Auto

F&I and printing paperwork

Lee Johnson Mazda of Seattle

Seattle, WA

Sales

July 2021 to March 2022

New and Pre-Owned sales and leasing

Proficient in Vin Connections CRM

Seattle MINI / Lake City Motors

Seattle, WA

Pre-Owned Manager

November 2009 to July 2021

All facets of pre-owned management

  • Pre-Owned  manager - all facets of pre-owned vehicle management

  • Achievement in Motoring – Repeatedly Recognized as one of the top MINI Pre-Owned  dealer in USA

  • Appraising trades

  • Buying from auction (mainly Manheim and BMW direct) and from the street Desking new and Pre-Owned  deals

  • Processing all lease returns by either buying or sending to auction

  • Reconditioning of all trades and lease returns and getting them ready for the lot and online

  • Knowledgeable and proficient in vAuto

  • F&I

Hyundai of Everett

Everett, WA

Finance Manager

April 2013 to June 2013

  • Spi-Fi - special finance for Hyundai of Everett Pre Owned cars

  • Securing finance loans for our customers from banks and credit unions, arrange wire transfers.

Lamborghini, Rolls Royce Bentley Bellevue

Bellevue, WA

Sales Manager

January 2008 to August 2008

  • Securing finance loans for our customers from banks and credit unions, arrange wire transfers both domestic and international.

  • Inventory management including new car ordering, used vehicle management, vehicle shipping both domestic and international, dealer trades and wholesale orders. (The Lamborghini site is all in Italian.)

  • Trade evaluation and appraisal.

  • Event coordination – All facets of high end, exclusive customer events, IE. Lamborghini “Road Show”, Rolls Royce Phantom Coupe introduction. Coordination and arranging factory vehicles to be on hand, choosing venues and menus, creating invitations, R.S.V.P. and follow up.

  • Daily and weekly sales training meetings, working with and developing a strong team of sales guides that were ethical and high achievers while maintaining excellent CSI (one of the top dealers in the world with Bentley)

  • All facets of internet sale from designing and maintaining web sites, to effectively distributing internet leads and maintaining CRM system from Lamborghini, Rolls Royce and Bentley.

  • Media coordination.

  • IT and networking

 

Saturn for Seattle

Bellevue, Lynnwood, Burlington WA

Sales Manager

June 2006 to January 2008 - August 2008 to November 2009

Performed Sales Manager and Finance duties at our stores in Bellevue, Lynnwood, Burlington.

Guided Saturn of Seattle through General Motors bankruptcy

  •  

  • Hiring and scheduling managers and sales guides.

  • Daily and weekly sales training meetings, developing a strong team of

sales guides that were both ethical and high achievers while maintaining excellent CSI (customer satisfaction index) in the Saturn tradition.

  • Securing finance loans for our customers from banks and credit unions.

  • Inventory management including new car ordering, used vehicle management, vehicle shipping, dealer trades and wholesale orders.

  • Trade evaluation and appraisal.

  • Managed Cash for Cars program

  • All facets of internet sale from maintaining web sites, to effectively distributing internet leads and maintaining CRM system.

  • Manage “Cash for Clunkers” program, including securing the correct data and paperwork from customers and applying for rebates on the government “Cash for Clunkers” web site.

  • Developed and designed effect in house ad campaigns utilizing internet, mailers (over 100,000) and on site (dealer lot) to sell off inventories from 3 stores as the Saturn brand was closed.

  • IT and networking

  • Safety Team Manager Service, Parts, Sales

 

Jaguar Land Rover Seattle

Seattle, WA

Sales Representative

January 2000 to June 2006

  • New and Pre Owned car sales

  • Hiring and scheduling sales guides.

  • Daily and weekly sales training meetings, developing a strong team of sales guides  that were ethical and high achievers while earning excellent CSI ( 6th in the nation for Jaguar, 20th for Land Rover)

  • Trade evaluation and appraisal.

  • Inventory management including new car ordering, used vehicle management, vehicle shipping, dealer trades and wholesale orders.

  • All facets of internet sales from designing and maintaining web sites, to effectively distributing internet leads and maintaining CRM system from each manufacture.

  • Event coordination – All facets of event coordination from off road events to exclusive new car introductions.

IT and networking

 

Dougs Hummer

Lynnwood, WA

Sales Manager

April 1993 to December 1999

  • New and Pre Owned car sales.

  • Trade evaluation and appraisal.

  • New Hummer ordering.

  • Designed and implemented entire systems and methods for selling and co-marketing the H1 Hummer. This included designing a CRM system, arranging off road events, partnering promotional activities with Microsoft, Costco, The Seattle Mariners and The Seattle Supersonics, among many others.

  • 33 out of 35 dealers in sales volume in 1993 to 7 out of 53 dealers in 1999.

  • Media coordination

Educational Background
Bellevue Community College - University of Washington - Western Washington University
Fall 1979 Spring 2003
Business studies at Bellevue Community College, University of Washington and Western Washington University.
My Junior year at Western I took a year off to start a delivery business National Exprezz with a fellow
student and sold business to Priority Air Express in Vancouver B.C. a few years later.

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